COMPTIA A+ Practice Exam

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Which step involves verifying functionality and applying preventative maintenance in the CompTIA troubleshooting method?

Step 2
Step 3
Step 4
Step 5

The correct answer is: Step 5

The step that involves verifying functionality and applying preventative maintenance in the CompTIA troubleshooting method is indeed the final step. This step is crucial because it ensures that the problem has been successfully resolved and the system is operating as expected. In this phase, users will confirm that the solution effectively addresses the initial issue, allowing for functional verification. Additionally, preventative maintenance measures may be put in place to minimize the likelihood of future problems. This may include performing updates, optimizing system settings, or educating the user on best practices. This part of the troubleshooting process emphasizes the importance of not only solving the immediate problem but also taking proactive steps to prevent similar issues from arising in the future, thereby ensuring long-term system stability and reliability.