COMPTIA A+ Practice Exam

What is done in the fourth step of the CompTIA troubleshooting method?

1. Verification of functionality

2. Implementation of solution

3. Documentation of findings

4. Establishing theory of cause

The correct answer is: Implementation of solution

The fourth step of the CompTIA troubleshooting method is to implement the solution. This means that the solution that has been identified and verified in the previous steps is now put into action to resolve the problem. The other options mentioned, verification of functionality, documentation of findings, and establishing theory of cause, are incorrect because they are all part of the earlier steps in the troubleshooting process. Verification of functionality occurs in the second step to ensure that the solution is working as intended. Documentation of findings is done in the third step to keep track of the steps taken and the results. Establishing theory of cause is also done in the third step to determine the root cause of the problem. However, the fourth step is specifically focused on implementing the solution to finally resolve the issue.