COMPTIA A+ Practice Exam

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Prepare for the COMPTIA A+ Exam. Test your knowledge with our flashcards and multiple choice questions, complete with hints and explanations. Ensure you're ready for exam day!

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In which step of the CompTIA troubleshooting method is preventative maintenance applied, if necessary?

Step 3
Step 4
Step 5
Step 6

The correct answer is: Step 5

In the CompTIA troubleshooting method, preventative maintenance is applied in step 5. This is where the technician performs scheduled maintenance tasks to help prevent any future issues. Option A, step 3, focuses on identifying the problem and its potential cause. Option B, step 4, is where the technician develops an action plan to solve the issue. Option D, step 6, is where the technician documents the resolution and closes the case. These steps do not directly involve preventative maintenance. Therefore, they are not the correct answer.