COMPTIA A+ Practice Exam

In SaaS, what is the customer responsible for managing?

1. O/S

2. Hardware

3. Users

4. Applications

The correct answer is: Users

In SaaS, the customer is responsible for managing the users, as they are the ones who will be accessing and using the software provided by the SaaS company. Option A, O/S (operating system), is incorrect because the SaaS company is responsible for managing and maintaining the operating system on their servers. Option B, hardware, is incorrect because the SaaS company is also responsible for managing and maintaining the necessary hardware to run the software. Option D, applications, is incorrect because the SaaS company is responsible for managing and maintaining the applications they provide to the customer. Therefore, the only responsibility that falls on the customer in a SaaS model is managing their own users.